Privacy & Security

rtp996 Privacy Policy

Q: I want to know what personal data is held about me — how do I request it?

Contact support@rtp996.run with a Data Access Request. Provide the details needed to verify your account and we will respond as quickly as possible.

This policy explains how we collect, use, and protect the personal data of players who use the rtp996 platform.

Last updated: 30 October 2026

Information We Collect
How We Collect Information
How We Use Your Information
Data Sharing and Disclosure
Cookies and Tracking Tools
Data Retention Period
User Rights
Protection of Children's Privacy
Security Measures
Policy Changes
Contact Us

Introduction

rtp996 is a platform providing digital gaming services for players in Myanmar. We take users' personal data seriously and consider protecting it one of our core responsibilities.

This Privacy Policy ("Policy") explains the data practices we carry out in relation to users ("players" or "you") who access the rtp996.run website ("platform"). By accessing this platform, you are considered to have read and accepted the terms set out in this Policy.

If you have any questions, you can reach us at [email protected].

1Information We Collect

1.1 Information You Provide Directly

We receive information related to your activities when you open an account at rtp996, make a deposit, or contact customer support—

Name (identifiable by name), date of birth, and age verification details
Contact information — email address
Payment records related to deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
Play history, including amounts, games played, and time of play
Communications and records from customer support interactions

1.2 Technical Data Collected Automatically

When you access the platform, our server automatically collects the following technical data—

IP address
Browser type and version
Device type and operating system
Pages viewed on the platform and access times
Referrer URL (which website you came from)
Cookies and similar tracking technologies (see Section 5)

2How We Collect Information

We obtain personal information through the following methods—

Direct submission: Information you provide yourself when opening an account, making a deposit or withdrawal, or contacting customer support
Gaming activity: Deposit, withdrawal, and play records generated when you play games on the platform
Cookies: Data collected through cookies and similar technologies during your visit to the website (see Section 5)
Third-party providers: Financial information transferred from payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), which consists only of transaction-visible communications and interaction records

3Purpose of Data Use

We use the personal information we collect only for the following purposes—

Account management and service delivery

To create, verify, and manage your player account, process deposits and withdrawals, and provide gaming services.

Fraud prevention

Data is reviewed and analysed to detect and prevent fraudulent transfers, fake accounts, unfair play, and security incidents.

Customer support

Your account history and interaction records are referenced when providing 24/7 customer support in Myanmar.

Legal compliance

Records are retained to fulfil legal obligations related to our services.

Platform improvement

Aggregate data (with no personal details exposed) is analysed to understand how players use the platform and to improve website quality and the gaming experience.

We will not use your data for solicitation purposes
Personal information will not be sold to advertising companies
Data will not be used beyond its original purpose

4Data Sharing and Disclosure

rtp996 never sells your personal information to third parties. However, data may be disclosed to external partners only in the specific circumstances below—

Service providers

Only the necessary data is shared with third-party companies that support payment processing, technology infrastructure, and security, provided they are bound to act in accordance with our guidelines and to maintain protections consistent with this policy.

Legal requirements

Data may be disclosed where required by lawful legal process, requests that are consistent with the judgement of legal authorities, or where necessary to prevent further violations of the law.

Business transfers

In the event of a company merger or business sale, data may be transferred with a guarantee that the protections in this policy will continue to apply.

Your consent

Outside the circumstances listed above, data will only be disclosed because you have given your own consent.

5Cookies and Tracking Tools

rtp996 platform uses cookies to improve your gaming experience and platform performance.

What are Cookies

Cookies are small text files sent from a website to your browser and stored on your device. They help the platform remember you and make repeated visits run smoothly.

Types of Cookies We Use

Strictly Necessary Cookies: These are required for smooth navigation, maintaining your login session, and security — you cannot disable them
Functional Cookies: Used to remember your language preference, game settings, and platform preferences
Analytics Cookies: Used to understand how players use the website in aggregate form — no personal information is revealed

Managing Cookies

You can adjust your browser settings to accept, reject, or delete cookies. However, if strictly necessary cookies are blocked, some platform features may stop working.

6Data Retention Period

We keep personal data only for as long as needed to fulfil its purpose, after which it is deleted—

Account Data: For the duration your account is active and for the period required to meet legal obligations after it is closed
Financial Records: For the period required to meet financial obligations
Customer Service Records: For a reasonable period to verify service quality and resolve disputes
Technical Data (log files): Kept for a short period only and deleted once security checks are complete

To request deletion of your data, contact [email protected] and we will act in accordance with our legal rights and obligations.

7User Rights

Every player on the rtp996 platform has the following rights regarding their personal data—

Right to Access

You can request to view the personal data we hold about you.

Right to Correction

You can request that incorrect or incomplete personal data be corrected.

Right to Deletion

You can request that your personal data be deleted, provided it does not conflict with legal obligations.

Right to Data Portability

You can export your data in a readable, unencrypted file format.

Right to Object

You have the right to object to certain ways we process your data, particularly where it relates to marketing use.

To exercise any of these rights, contact [email protected] and clearly explain your request. We will respond as quickly as possible.

8Protection of Minors' Privacy

rtp996 platform is for adults aged 21+ only. We do not knowingly collect personal data from anyone under 21.

If you believe we hold data about a minor, please notify us immediately at [email protected] and we will delete that data.

Parents and guardians can visit our Responsible Gaming page to learn how to protect their children.

9Security Measures

rtp996 has technical, administrative, and procedural security measures in place to protect players' personal data from unauthorised access, disclosure, modification, or destruction—

SSL Encryption: All data transmitted between the platform and your browser is protected with SSL/TLS encryption
Data Access Control: Staff can only access data relevant to their job responsibilities, managed under a need-to-know policy
Firewall and Network Security: Modern firewall technology is used to protect the server environment
Payment Security: Financial data is processed through PCI-DSS compliant payment providers and is held on our servers for the minimum time necessary
Regular Security Checks: We regularly review and maintain the platform's security, and carry out software updates on an ongoing basis.

In the event of a data breach, we will act in accordance with applicable law and notify affected players promptly.

10Policy Changes

rtp996 may update this privacy policy from time to time. If significant changes are made, players will be informed via a notice posted on the platform and a message sent to their registered email address.

Continuing to use the platform after a change notice has been posted means you accept the updated policy. If you do not agree, you may stop using the platform immediately and contact us at [email protected] to discuss any related matters.

This policy is written in Burmese as its original language. In the event of any conflict between a translation and the original, the Burmese version shall prevail.

11Contact Us

If you have any questions, requests, or complaints regarding this privacy policy, please reach us through the following channels—

Email: [email protected]
Live Chat: 24/7 Myanmar-language customer support on the platform

We have published this policy clearly on the rtp996.run website and are always ready to answer player questions. Any privacy issue you encounter will be responded to and resolved promptly.

Questions about Privacy Protection

No. rtp996 does not sell players' personal data to any third party. Data is only shared with payment processors and technical service providers as needed to operate the platform, under the restrictions set out in this policy, and those partners may not use the data for their own purposes.

Personal data is kept only for as long as it is needed to provide the service and meet legal obligations. Account data is kept for the lifetime of the account, and financial records are kept for the period required by law. To request deletion of your data, contact [email protected].

rtp996 protects all data transmissions with SSL encryption. Staff access is restricted on a need-to-know basis, and the platform undergoes regular security checks. Financial data is handled through external payment providers with their own security controls.

You can disable or delete cookies in your browser settings. However, if you disable essential cookies (session cookies, authentication cookies), the platform's login function may stop working. Disabling only analytics cookies and functional cookies will not affect your use of the platform.

Contact [email protected] with a Data Access Request. Provide the details needed to verify your account and we will respond as quickly as possible.

If significant policy changes are made, we will post an announcement on the platform and send a notification directly to the email address on your registered account. Continued use of the platform after changes are introduced will be taken as acceptance of the updated policy.

Deposits and withdrawals are processed through KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer providers, each of which operates under its own financial security standards. rtp996 keeps payment data stored on its own servers to a minimum, and what is stored is protected with SSL encryption.